The Diagnostic Mortality Audit Process (DMAP)™
By Dr Gareth Kantor & Dr Michele Youngleson No hospital in the world provides perfect care. We believe the best hospitals are those that strive continuously to improve and to make care safer. The management of a large client South African hospital embraced this challenge. They agreed to work with us to develop better systems for learning about, and improving, patient safety in their facility. Our initial focus was on preventable mortality using what we call a Diagnostic Mortality Audit Process (DMAP)™. The Stratification Matrix Not all deaths in hospital are unexpected. Many are the predictable outcome of serious illness and/or occur at the [...]